As the Philippine government and its foreign partners ramp up IT investments in the country, there will be great demand for more managed services providers (MSPs). But we’re not talking about the big MSPs like Andersen Consulting, IBM, or Accenture. In a challenging IT climate where AI is king and environmental issues abound, there’s a need for local MSPs with the experience and capabilities to meet the ever-increasing requirements of the global economy. Whizkey Technologies Services, Inc., a new managed services provider is stepping up to the plate, ready to swing.
Whizkey Technology Services helps Philippine businesses manage IT operations without the overhead of a large in-house team. The company was founded by the owners of Global Sapphire Filipinas Inc. (GSI), an IT system integrator with over 20 years of experience on projects for major Philippine companies. Their work covers data center modernization, virtualization, multi-site networking, security remediation, and software solutions.
According to Mary Ann Palad, president & CEO of Whizkey Technologies Inc., their experience led to the creation of Whizkey and its focus on managed IT services.
Managing resources and security
Whizkey also aims to address common challenges for small and medium-sized businesses, including resource management and security. The company offers ongoing management of an organization’s entire IT environment, not just individual products or systems.
The company’s services cover the day-to-day work required to keep IT systems running, including monitoring, governance, patching, capacity planning, and incident preparedness. Customers can choose the level of support that fits their operations, from 24/7 monitoring for mission-critical systems to standard business-hours support.
“Instead of offering isolated technology solutions, the company developed a service model that treats an organization’s entire IT environment as one connected and accountable ecosystem. This philosophy was born from years of leading complex technology initiatives—including data center modernization, virtualization deployments, multi-site networking projects, and security remediation programs,” Palad said.
Whizkey’s services include daily IT operations such as monitoring, governance, patching, capacity planning, and incident response. Customers can select support levels that match their needs, from 24/7 monitoring for critical systems to standard business-hours support.
“The strength of Whizkey lies in the diversity and depth of our expertise. The founding team brings together seasoned systems integrators, cloud and virtualization architects, data engineers, database administrators, and cybersecurity leaders. This mix of experience is particularly significant for businesses that need access to specialized expertise but do not have the resources to maintain those skills in-house. Together, we created a managed services operating model designed around customer success, with clearly defined service level agreements, transparent reporting, and flexible support options,” Palad said.
The company sees its local presence as an advantage. With experience working for large Philippine businesses, Whizkey understands local business practices, regulatory requirements, and the need for responsive on-site support.
Whizkey combines its local knowledge with automation, standardized processes, modern security controls, and established technology partnerships. “Our goal is straightforward: we want to help businesses keep their IT systems reliable and secure, while giving them access to the expertise they need without having to build a complicated IT operations team from scratch,” Palad said.
We’re glad that we have a local managed services provider that can provide managed IT services with local resources and services.
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